If your computer is set to first attempt to boot to another device, this may cause issues with successfully booting to Windows. If you are experiencing a black screen that will not go into Windows, refer to Microsoft article Troubleshoot black screen or blank screen errors. If you are experiencing a blue screen error on your computer, refer to Windows 10 crashes to a blue screen for common blue screen errors and how to troubleshoot them. Search Microsoft Search Google Search Bing Try searching for additional solutions on the Web.Ĭlick on your preferred search engine below, then describe your problem, including any specific error messages. Then plug wall power back into the computer and attempt to restart. Once this is completed, unplug the computer from the wall, remove the laptop battery (if applicable) and hold the power button down for approximately 15 seconds. The only devices you should leave attached to your computer are your monitor, mouse, and keyboard if the computer is a desktop. Small Media cradles (iPod, PDA, MP3 player, etc.).Try unplugging all devices from your computer, including: Unplug all external devices and perform a hard resetĪ piece of hardware may be interfering with the normal boot process of Windows. If your hard drive is not recognized, click here If you power the computer on and you see a CyberPowerPC logo screen or Motherboard manufacturer's logo screen with a bar at the bottom, and that bar fills up completely and disappears, then your computer has successfully completed POST.Ĭlick Here if Your Computer Does Not Complete POST In many cases, a computer will not attempt to hand off control to the operating system. Verify the computer finishes initial power-up (POST) Restore the Operating System to Factory Settings.Unplug all external devices and perform a hard reset.Verify the Computer Finishes Initial Power-Up (POST).No diagnostic codes are present and the power button lights up solid under its normal operating color.An on-screen error message may be present.The hard drive activity light may flicker, stay on or be off.
The Caps Lock key is illuminated when toggled.The system powers on has video and proceeds past the CyberPowerPC screen or Motherboard Manufacturer's screen (Screen comes on and goes away, could have the CyberPowerPC, MSI, Gigabyte, ASUS or ASRock Logo) but Windows does not finish booting.Some symptoms of a computer being in a no boot state: This article describes general troubleshooting of computers that are powering up correctly and passing the CyberPowerPC BIOS screen at boot-up but do not successfully boot to Microsoft Windows 10.
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